| Position | Customer Service / Receptionist |
| Job Location | Dubai, Abu Dhabi, Sharjah and across UAE |
| Qualification | High School / Higher Secondary / Degree |
| Experience | Mentioned in below |
| Salary | AED 2000 – AED 5000 (Depends on Position) |
| Benefits | As per UAE labour law |
| Nationality | Any |
| Post Update | 19th December 2023 |
How to find Customer Service Jobs in Dubai?
The public and private sectors in UAE have enormous support in the front and back end process of services. These include aviation, automobile, retail, tourism, hospitality, FMCG, oil and gas and others. One of the largest hubs of best customer service can be seen in the Dubai International Airport. There are great many opportunities for customer service jobs in Dubai Airport. Likewise, there are more customer service jobs in Abu Dhabi hotels, resorts and supermarkets. In Sharjah, malls, tourism and other sectors raise similar job opportunities. The Dubai Expo is one of the signature events in the world that attracts many business clients and tourists. This event is a great example of global customer service.
Scope and Salary Range for Customer Service Jobs in Dubai
The scope of customer services sector is vast and open to many growth opportunities. These jobs are present in many different industries in UAE. Customer service is the precious channel that connects customers to the world. On job benefits include great salary offers (AED 2000 – AED 5000+). This depends on the skill and work experience of the candidates.
The profession of customer service has certain standards, skills and etiquette’s. This ensures customer satisfaction and trust on client services. It makes a good impact on business. Here are some of the skills, duties and responsibilities,
- Listening and soft skills
- Capable of working in different shifts
- Good personality and patience
- Excellent product knowledge
- Knowledge of modern digital platforms
- Communication skills
- Building rapport with customers
- Expert in conflict resolutions
- Positive attitude to work under pressure
- Flexible to the changes of schedules and policies of the organisation
- Ability to work in a team
Customer Service Jobs in Dubai Updates
In the coming years, the jobs of customer services are going to remain steady and strong. The categories of customer services come under operations, communications and marketing. Call centres, retail, MNC’s and firms are some of the major recruiters of customer service. Experienced and fresher job applicants have a great opportunity to work in this profession in Dubai, UAE. Certain industries require technical expertise for their customer service platforms. Some of the current vacancies of customer service jobs in Dubai, UAE are listed below.
Customer Services Jobs in Dubai Today & Tomorrow (Freshers & Experienced)
Customer Service Executive – Part time
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Part Time
Gender: Any
Responsibilities:
Passenger Assistance: Assist passengers with check-in, boarding, and inquiries in a professional and courteous manner.
Information Resource: Provide information about flight schedules, baggage policies, and travel documentation.
Communication: Maintain clear and helpful communication with passengers, airline staff, and airport authorities.
Problem Resolution: Address passenger concerns and resolve issues efficiently, ensuring a positive travel experience.
Ticketing: Handle ticketing and reservation-related inquiries and assist with bookings.
Part-Time Schedule: Work part-time hours as required, including evenings and weekends.
Requirements:
Customer Service Skills: Strong interpersonal and communication skills to provide top-notch customer service.
Detail-Oriented: Attention to detail in handling passenger requests and documentation.
Flexibility: Willingness to work part-time hours and adapt to varying shifts.
Prior Experience: Previous customer service experience, especially in the airline industry, is an advantage.
Email your cv to: hr.jeshna@gmail.com
Post Date: 19th December 2023
Customer Service Representative
Job Location: Dubai
Salary: AED 3001-3500
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Description:
We are looking for enthusiastic and empathetic individuals to join our team as Customer Service Representatives. The ideal candidates will be dedicated to delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for our customers.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, or chat.
Provide accurate information about products, services, pricing, and policies to assist customers.
Handle and resolve customer complaints or concerns with patience and empathy.
Process orders, returns, exchanges, and refunds in accordance with company policies.
Follow up on customer interactions to ensure satisfactory resolution and customer retention.
Collaborate with other departments to escalate issues as necessary and ensure timely resolution.
Maintain customer records and update information in the database as needed.
Meet or exceed performance goals for call handling, response time, and customer satisfaction metrics.
Contact #: 0558348654
Email your cv to: hire@uaejobs.co
Post Date: 19th December 2023
Customer Service Representative at Supermarket
Job Location: Dubai
Salary: AED 3001-3500
Benefits:
Competitive hourly wage
Opportunities for career development and advancement
Positive and collaborative work environment
Health insurance and other benefits
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Key Responsibilities:
Greet and assist customers in a friendly and helpful manner
Handle customer inquiries, concerns, and requests
Provide information about products, promotions, and store policies
Process customer transactions accurately and efficiently
Assist in resolving customer issues and escalating when necessary
Handle returns, exchanges, and refunds according to store policies
Keep the customer service area clean and organized
Collaborate with other departments to address customer needs
Promote loyalty programs and special promotions
Uphold a high level of customer service and satisfaction
Requirements:
Previous experience in customer service, preferably in a retail or supermarket setting
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Familiarity with cash handling and point-of-sale systems
Strong problem-solving skills and a positive attitude
Availability to work evenings, weekends, and holidays
High school diploma or equivalent
Contact #: 0524304128
Email your cv to: hrfatimaali@gmail.com
Post Date: 19th December 2023
Customer Service Co-ordinator
Job Location: Dubai
Salary: AED 3501-4000
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Description:
We are looking for an experienced customer service coordinator to be responsible for a team of representatives who will offer excellent customer service.
Responsibilities:
Managing a team of customer service employees.
Maintaining compliance with policies and procedures.
Offering excellent customer service.
Displaying extensive product knowledge.
Requirements:
National diploma in administration or similar.
Minimum of 2 years’ experience.
Excellent interpersonal and communication skills.
Computer literate.
Management skills.
Email your cv to: hrzainab29@gmail.com
Post Date: 19th December 2023